People and Culture Officer

About the role

As a People and Culture Officer, you'll be the go-to person for internal queries, providing support to the wider business on policy questions, employee transitions, absence management, and many more. 

Your key responsibilities include:

• Delivering high-quality, timely support for internal stakeholder requests, with a focus on operational and transactional services such as employee lifecycle management across various jurisdictions
• Assisting in payroll cut-off activities and validations, as well as responding to leave-related queries and ensuring adherence to company Leave Standards
• Handling queries relating to P&C Policy and Standards with the appropriate demeanor
• Coordinating periods of long-term leave and Parental Leave; meet with employees to discuss arrangements and ensure systems are updated accordingly
• Collaborating with the P&C operations team to develop and improve processes and ensure consistent high-standard service delivery

The ideal candidate would bring:

• 3+ years P&C Officer role (or similar) experience
• Deep knowledge of P&C legislation and regulations, including modern Awards, National Employment Standards, Fair Work Act, Workplace, Health and Safety Act and Regulations and practices used within P&C
• High-level administrative skills, including task management, time management, risk management, accuracy and attention to detail
• Proven ability to anticipate and understand the needs of key customers and stakeholders, and provide the appropriate responses to the situation
• Highly developed business-level writing skills and verbal communication; proficiency in communicating across multiple groups and levels of seniority in the organization is valued
• Strong confidentiality and discretion, with a strong sense of responsibility and responsiveness that aligns with our partner's commitment to excellence
• Genuine passion for P&C and self-motivation, an enthusiasm for problem-solving, and the ability to work effectively in a team environment