Join our partner to make a positive impact on the digital landscape by helping companies secure their software through developer-led practices. As a Technical Support Engineer, you'll troubleshoot complex technical issues, diagnose problems, and collaborate with multiple teams to ensure excellent customer support.
Apply todayFast-track your career with the Marlee Talent Pool. We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key strengths for your CV, helping you discover a career direction you might not have considered where you can truly thrive, and guiding you to develop those essential soft human skills that close gaps in your resume.
Marlee's innovative approach then places you in teams where you'll flourish. Using cutting-edge motivational science, we connect you with roles in teams and within organizations that make your heart sing and help our partners build their dream teams.
Our partner's mission is to establish new coding standards that transform how software is created. They do this by providing a leading agile learning platform that delivers effective secure coding solutions for developers to learn, apply, and retain software security principles.
The Technical Support Engineer role combines technical expertise with customer engagement. You'll handle complex technical challenges while helping support colleagues with difficult issues that require additional expertise.
You'll connect with customers worldwide, communicating technical information clearly, engaging in thoughtful technical discussions, and helping them maximize their use of the platform. Additionally, you'll collaborate with internal teams (Sales, Marketing, etc.) to address technical challenges, identify bugs and improvements, and share insights with the appropriate teams (Product and Engineering).
What You Will Do:
What You Will Bring:
Join our talent pool by clicking “apply” and completing your application for this role. You’ll be invited to answer questions about what motivates you. Our motivational science can match you to a role you love with people you love working with.
Join our partner in this unique opportunity to drive customer success at scale, empowering organizations to achieve their creative potential while managing renewals and fostering long-term partnerships.
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