Head of Enablement

About the role

In this pivotal role, you'll drive strategies across GTM enablement, content, product experience, and learning while fostering a vibrant community of engaged users.

Your role will be focused on:

• Managing cross-functional teams to optimize product experiences that will transform users into mastering our partner’s product
• Working closely with the Community Relations Manager to enhance user satisfaction and advocacy
• Transforming user feedback into actionable recommendations, with the goal to foster a vibrant, supportive community ecosystem
• Being the voice of the users and internal stakeholders, ensuring that the best support is provided across all channels, and that user engagement initiatives are monitored and evaluated

What our partner is looking for:

• Self-motivated and driven to create positive user impact through clear, achievable goals
• Have the ability to connect strategic solutions to business outcomes and approach work systematically
• Have a problem-solving mindset with strong investigative skills, with a drive for simplicity and efficiency in processes
• Clear and concise in communicating complex concepts and translating it to impactful data to be shared across different kinds of stakeholders
• Showcase both interpersonal skill in facilitating and uniting teams, and the ability to inspire positive action in others