Director of Fraud Risk

About the role

As Head of Fraud Risk, you’ll lead the development and implementation of fraud strategies that protect customer accounts throughout their lifecycle. Working at the intersection of compliance, risk, and operations, you'll shape fraud policies, collaborate with global regulators, and ensure strong internal controls are in place. This role is ideal for someone who combines deep fraud expertise with a proactive, systems-thinking approach. You’ll play a key part in helping our partner stay ahead of emerging risks in a fast-paced, global environment.

What you’ll do:

• Lead the standardization of fraud incident reporting across all regions
• Partner with regulatory bodies and law enforcement to ensure accurate and timely fraud response
• Develop and maintain robust account fraud policies, including KYC and ID verification frameworks
• Continuously improve fraud detection and prevention strategies to align with industry best practices
• Support first-line teams in implementing effective fraud risk controls
• Ensure global compliance across all fraud-related activities and policies
• Share actionable insights with internal teams to strengthen operational resilience
• Work closely with product, legal, and compliance teams to ensure fraud practices align with business goals
• Present trends and strategic updates to senior leadership, offering clear recommendations for continuous improvement

What makes you ideal:

• 10+ years of experience in fraud risk management, ideally in fintech, banking, or payments
• In-depth knowledge of global fraud regulations and investigative practices
• Confidence in designing, implementing, and enhancing fraud frameworks
• Proven ability to collaborate with external regulatory and legal stakeholders
• A proactive mindset when it comes to identifying emerging fraud trends
• Strong communicator with a collaborative, cross-functional approach
• Sharp attention to detail and a calm, analytical perspective
• Ability to manage competing priorities in fast-paced environments
• Advanced qualifications in business, law, finance, or a related field