Diane Gatto powers human-centred transformation with Marlee

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Diane Gatto, an enterprise change management specialist and coach, uses Marlee to drive people-focused transformation in complex enterprise settings. The result: faster adoption, clearer communication, and stronger team alignment.

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About Diane Gatto:

Diane Gatto is a change management coach who’s spent two decades leading enterprise transformation across banking, aviation, healthcare, insurance, and more. She’s known for getting teams working productively and cohesively, creating cultures where clarity, trust, and well-being drive performance.

After using Marlee to uncover her own blind spots, Diane began integrating it into her enterprise work: building deeper client connection, faster alignment, and more sustainable outcomes.

Industry: Enterprise Change and Transformation
Website: Diane Gatto
Employees supported: 500–5,000+

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Challenges:

Diane’s client, a fast-growing Allied Health company, was in the midst of being acquired by a larger firm. After a period of rapid expansion, the acquisition triggered sudden shifts in structure, leadership, and expectations. While some team members adapted quickly, others felt destabilised, leading to confusion, disengagement, and a drop in productivity. The real challenge? Identifying the root causes behind the resistance so leaders could guide the team forward without losing trust or momentum.

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Solution:

Diane could clearly see the symptoms—frustration, disengagement, and miscommunication—but to get to the root of what was holding the team back, she needed deeper insight. To guide a truly human-centred transformation, she ran the full team through Marlee’s Motivation Analysis, measuring 48 work attitudes and motivational drivers. Each person received their results on their Individual Results Board—a visual, data-driven profile of their unique motivational patterns, similar to a workstyle fingerprint. It highlighted their strengths, blind spots, and how they preferred to communicate, make decisions, and stay motivated at work.

She then brought the team together for a debrief session using Marlee’s Team Distribution Board. This allowed everyone to explore how their individual preferences, such as decision-making and communication styles, might be manifesting as behaviors in the workplace. The process sparked immediate self-awareness and opened the door to more intentional, empathetic collaboration.

One team member, for example, had been perceived as disengaged and withdrawn following the acquisition. But their Marlee results revealed something different: a strong preference for Depth, meaning they felt more secure and engaged when given detailed, specific communication. The company’s leadership had initially communicated changes using a big-picture lens. While well-meaning, that approach left the team member feeling unsettled. A simple shift: more clarity, more context, helped rebuild trust and connection almost immediately.

By making invisible dynamics visible, Diane helped the team move from tension to trust and from misalignment to meaningful progress.

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Results:

With Marlee, Diane is able to quickly pinpoint what’s driving team dynamics, giving her a clear and immediate starting point for meaningful change. The accuracy of the results allows her to move beyond surface-level symptoms and introduce viable, targeted solutions that resonate with both individuals and leadership.

What stands out most for Diane is how quickly trust and clarity can be restored when people feel seen, understood, and equipped with insight about themselves and each other. Marlee helps her reposition team members not as obstacles to each other, but as complementary strengths, realigning collaboration in a way that feels energizing, not forced.

For Diane, it’s one of the most empowering tools in her change management toolkit.

“Marlee is a technology that practically sells itself. It's one of the most powerful ways of gaining insight on how to best create strong and high-performing teams.”—Diane Gatto

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Future:

Diane continues to champion the belief that navigating rapid change isn’t just about process—it’s about understanding people, anticipating resistance, and making informed decisions in complex environments. She integrates both strategic foresight and behavioural insight to guide teams through uncertainty with clarity and empathy. As she puts it:

“AI accelerates decision-making, enhances strategic foresight, and streamlines operations, but human expertise—our ability to interpret context, engage stakeholders, and build trust—drives real adoption and impact.”—Diane Gatto

With Marlee as a core part of her transformation toolkit, Diane is equipping leaders to create meaningful, lasting change—by focusing not just on systems, but on the people who power them.

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