Frequently Asked Questions

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How do I report a technical issue?

Back to All FAQs

If you are inside the app:

  1. Navigate to your profile avatar in the top right of your screen 
  2. Select Chat Support 💬 and let us know what you are experiencing. We are online 8am-6pm Australian Eastern Standard Time  
  3. Our Support Centre will evolve as our app does too!

If you are outside the app, send us an email.

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Chat with us between 8am-6pm AEST or our support team will be in touch.
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